The SupportCandy – Print Tickets Addon enhances your SupportCandy helpdesk by adding a simple yet powerful printing feature. With just one click, support agents and administrators can print any ticket in a clean, readable, and well-structured format.
The printed ticket includes all essential information such as ticket ID, user details, messages, agent replies, timestamps, custom fields, and more. This is ideal for businesses that require physical documentation for audits, legal compliance, offline sharing, or internal record-keeping.
You can also choose which parts of the ticket to include in the printout, giving full control over the exported content. The layout is optimized for all printers and supports large ticket threads without breaking formatting.
✅ Key Features
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One-click printing for any SupportCandy ticket
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Clean, professional, printer-friendly layout
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Include or exclude replies, notes, and custom fields
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Supports long conversation threads
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Ideal for offline documentation
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Perfect for audits and support reports
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Saves time for teams needing printed records
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Fully compatible with the SupportCandy core plugin
✅ What’s New (Latest Version)
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Updated print layout for better readability
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Improved handling of long ticket histories
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Compatibility enhancements for WordPress 6.x
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Better custom field alignment
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Faster print rendering
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Minor bug fixes and performance improvements
✅ Ideal For
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Businesses that require printed support tickets
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Agencies offering offline or field support
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Companies needing compliance or audit records
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Hosting providers & IT service desks
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GPL product sellers managing support manually
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Teams that prefer physical documentation
✅ Why Choose This GPL Version