The SupportCandy – Gravity Forms Integration Addon is a powerful tool that connects Gravity Forms with the SupportCandy helpdesk system, enabling full automation for ticket creation. Whenever a customer submits a Gravity Form, the addon automatically generates a SupportCandy ticket using the mapped fields such as subject, description, department, priority, and custom fields.

This integration is ideal for websites using Gravity Forms for contact forms, onboarding, product inquiries, feedback requests, or any type of submission. You can map form entries to ticket fields, assign agents based on form data, and streamline your entire support intake workflow.

Perfect for businesses wanting a flexible, form-driven support process. Combine it with Workflows, SLA, Email Piping, and Canned Replies to create a fully automated helpdesk environment.

✅ Key Features:

• Convert Gravity Forms submissions into SupportCandy tickets

• Map form fields to ticket fields (subject, description, custom fields, etc.)

• Automatically assign departments, priorities, or agents

• Reduce manual ticket creation and errors

• Supports all Gravity Forms field types

• Create multiple form-to-ticket mapping rules

• Ideal for onboarding forms, support requests, product queries

• Works with Workflows and other SupportCandy addons

• Easy setup with no coding required

• Seamless connection with SupportCandy core plugin

✅ What’s New (Latest Version):

• Improved field mapping interface

• Faster processing of form submissions

• Better compatibility with latest Gravity Forms and WordPress 6.x

• Enhanced support for custom fields

• UI improvements and bug fixes

✅ Ideal For:

• Businesses using Gravity Forms for support or inquiries

• SaaS companies, hosting providers & digital sellers

• Agencies & IT service providers

• Onboarding and registration workflows

• Companies wanting automated form-to-ticket conversion

• Any website using Gravity Forms for customer interaction

✅ Why Choose This GPL Version:

• 100% Original GPL Licensed Addon

• Unlimited Domain Usage

• Lifetime Free Updates

• One-Time Download Access

• No license key or activation required