The SupportCandy – EDD Integration Addon is a powerful extension that bridges your digital store (powered by Easy Digital Downloads) with your SupportCandy helpdesk. With this addon, agents can see complete customer order information directly inside the ticket interface—removing the need to switch between platforms.

View purchase history, order IDs, invoice details, license keys, product names, payment status, renewal dates, and more. This helps agents verify purchases instantly, process refunds faster, and offer highly contextual support without asking repetitive questions.

Whether you're selling digital downloads, software licenses, subscriptions, or GPL products, this addon helps streamline customer support and improves user satisfaction. Combine it with Workflows, Canned Replies, and SLA addons to build a smooth and efficient system.

✅ Key Features:

• Integrates Easy Digital Downloads with SupportCandy

• Automatically display customer purchase history in tickets

• View order IDs, products, payment status, and licenses

• Helps agents verify purchases instantly

• Reduces back-and-forth communication

• Improves customer support accuracy

• Works for digital products, subscriptions & licenses

• Easy setup—no coding required

• Ideal for stores selling digital or downloadable items

• Seamless integration with SupportCandy core plugin

✅ What’s New (Latest Version):

• Improved EDD order syncing

• Enhanced display of order metadata

• Better compatibility with WordPress 6.x and latest EDD

• Faster loading for large customer order histories

• Cleaner UI for viewing purchases

• Minor bug fixes and performance upgrades

✅ Ideal For:

• Easy Digital Downloads store owners

• GPL product sellers

• SaaS & digital subscription platforms

• Online course & digital product marketplaces

• Theme/plugin sellers

• Businesses offering downloadable software or licenses

✅ Why Choose This GPL Version:

• 100% Original GPL Licensed Addon

• Unlimited Domain Usage

• Lifetime Free Updates

• One-Time Download Access

• No license or activation required